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Support Desk:

Please consult the "Questions" area before submitting a request.

We have instituted this support desk to avoid spammers who may attempt to harvest our email addresses off this website. Phone support is not available at this time as we are very busy finalizing the system. Phone support will be available upon release.

If you have joined and did not receive an email, there are one of three reasons for this:

1) you entered your email address incorrectly

2) your ISP has some filters on and is blocking our mail.

3) if the site is extremely busy with traffic/signups, it may take a few minutes to get to you. Please allow at least 10-15 minutes for the mail to process.

If you still have not received an email after fifteen minutes, you may submit a request to verify your email address with the one you subscribed as. Please also provide an alternate email. If the one you submitted is accurate, then we must forward the email to a different address.

If you received an email but cannot log in, please check the following first:

1. Our system uses cookies for security protection. You must have cookies active on your browser to be able to log in. We NEVER follow your activities in any way except on our own site to protect ourselves from possible hackers or attempts to share passwords by users.

2. If you use zonealarm or other similar firewall, it is very possibly blocking the cookies required to access the members area. You may have to temporarily turn it off as one of our members notified us.

3). If you are accessing your email through Yahoo, Hotmail, AOL, or similar email client where the website opens up inside the email browser - cookies are almost always blocked. You need to open up a separate browser window and manually type in the login URL, and enter from there.

User ID's and passwords are case sensitive. Make sure you are entering them properly. If you still cannot log in or have any other problems, please fill out the form below:

Name:
Email address:
Support Request Details Please remember to allow 2 business days for a response.

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